Frequently asked questions
When can I send my garment in to be retro-fitted with Handy-Fasteners?
Now! You can find our easy-to-use retrofitting service right here! Just remember to include your order number when you send us your items.
How can I purchase Handy-Fasteners?
How can I stay up to date?
Stay up to date with news, offers, and competitions by signing up to our mailing list and following our social media sites.
Where do I post my items?
Once you have paid for the retrofitting service, and received your order number, you need to post your items to:
Washing & Care Instructions
Are Handy-Fasteners machine washable?
Yes! Handy-Fasteners are completely machine washable. Just make sure that all fasteners are done up before washing, and to not exceed 40 degrees.
Can you tumble dry Handy-Fasteners?
Currently, no. However, the team here are working very hard at developing Handy-Fasteners with a material which is not only machine washable, but can be tumble dried as well.
Can I use Handy-Fasteners if I have a pace-maker fitted?
If you have been fitted with a pace maker or implant, you MUST consult your doctor before using our Handy-Fasteners
What is your returns policy?
What if something goes wrong with my Handy-Fasteners?
In the unlikely event that something does go wrong with your Handy-Fasteners, let us know as soon as possible, and we will provide a repair free of charge. Simply let us know via the ‘Contact Us’ page or over the phone and let us know your order number, send us your item through the post with the order number attached, and we will have it back to you in no time.
How can I pay?
You can pay by credit/debit card for Visa, Amex, and MasterCard, or you can pay via PayPal. You can make payment via our shop, or over the phone on 07393 584 181 or 01143 950 127